VIVA KARIBIK TOURS -
FAQ

Frequently asked questions about our experiences

Everything you need to know about bookings, payments and support before your experience.

How does the booking work?

Choose your experience, book online or contact us directly. After your reservation you will receive all important information by email or WhatsApp.

Can I pay online or in cash?

Yes. Many of our experiences can be booked online or paid in cash depending on the tour.

Is free cancellation available?

Yes. Most experiences offer free cancellation up to 24 hours before the activity starts.

Are the experiences suitable for children?

Many experiences are family friendly. You can check the details on each tour page.

In which languages are the experiences available?

We offer support in German, English, Spanish, French and Dutch.

How can I contact you?

Our team can support you directly by email or WhatsApp before and during your experience.